

Organizations must be able to unlock the power of customer data to create experiences that build strong relationships. Build deeper connections with Microsoft Customer Experience Platform Read a deep dive on the Dynamics 365 blog and watch the Microsoft Ignite session to see Context IQ in action. Context IQ helps ensure business users can access documents and records, colleagues across the organization, and conversations-all in the flow of work, whether from within Dynamics 365 or Microsoft 365 applications. At Microsoft Ignite, we announced Context IQ, a set of capabilities for Dynamics 365 and Microsoft 365 that make information, people, and conversations more accessible in the moment, reducing the need to switch between apps. We’re making it easier to connect with people, information, and conversations from Dynamics 365 workspaces, reducing the need to switch between apps to access who and what you need in the moment.


Context IQ: Connect and collaborate in the flow of work with anyone, anywhere Next, explore innovation across Dynamics 365 discussed in breakout and on-demand sessions during the event, starting with the highlights below. Also, learn about innovation across the Microsoft cloud that will allow every organization to build a hyperconnected business, providing the agility and flexibility for organizations and employees to thrive now and into the future. Then, watch the session, “ Microsoft Ignite into Focus: Business Applications,” for a closer look at new and upcoming capabilities for Microsoft Dynamics 365 and Microsoft Power Platform. Start with Satya Nadella’s opening keynote-an overview of trends and innovations across the Microsoft cloud that will transform your business. To get started, we recommend watching three featured sessions. To help you catch up on the news and content from Microsoft Ignite, we’ve rounded up the highlights for you. This year’s virtual event was packed with learning sessions, announcements, engaging conversations, and Q&As-far too much content to absorb in just three days. Thank you to everyone from across the globe who attended Microsoft Ignite last week.
